1. Scope and controller
This Privacy Policy applies to personal information processed by Campden Consulting in connection with enquiries, consultation requests, communications and the provision of business consulting and business advisory services. Campden Consulting is the controller for the personal information described in this policy where it determines the purposes and means of processing.
Campden Consulting is based at London, Greater London. The contact e-mail for privacy enquiries is [email protected] and the contact phone number is +442074956381. VAT ID: GB 290062716. Registration Date: 2018-03-25.
2. Information we may collect
When you submit an enquiry or consultation request, the information may include your name, work e-mail address, telephone number, role, company or organisation, the area of business you wish to discuss and the content of your message. If you communicate with Campden Consulting after an initial enquiry, further correspondence and information you choose to provide may also form part of the record of that interaction.
Basic technical information may also be processed when you use the website, such as browser or device information and information necessary to maintain security, remember privacy choices or operate essential site functions. Optional analytics or marketing technologies, if used, are subject to the consent requirements described in the Cookie Policy.
3. Purposes and lawful bases
Personal information is processed to respond to enquiries, assess whether a requested consultation falls within the scope of Campden Consulting services, arrange communications, prepare or administer an engagement where one is agreed, maintain business records and protect legitimate business interests such as service security and the establishment, exercise or defence of legal claims.
Depending on the circumstances, the lawful basis may be taking steps at your request before entering into a contract, performance of a contract, compliance with a legal obligation, legitimate interests that are not overridden by your rights and interests, or consent where consent is legally required. Where processing relies on consent, consent can be withdrawn for future processing, although withdrawal does not affect processing that was lawful before it was withdrawn.
4. Data minimisation and sensitive information
Campden Consulting asks that users do not submit passwords, banking credentials, account access details or other sensitive access information through general enquiry forms. Business context should be described at a level that is reasonably necessary for an initial conversation. If more detailed or confidential information is needed during an engagement, the appropriate method and scope for sharing it should be agreed separately.
5. Sharing and service providers
Personal information may be made available to service providers where this is reasonably necessary to operate communications, hosting, security, professional administration or other business functions. Any such processing should be limited to the purpose for which the provider is engaged and subject to appropriate contractual or legal safeguards where required.
Campden Consulting does not state that personal information is sold to third parties. Information may be disclosed where required by law, regulation, court order or a competent authority, or where reasonably necessary to protect legal rights, prevent misuse or address security concerns.
6. International transfers
If personal information is transferred outside the United Kingdom, Campden Consulting will consider the legal requirements that apply to the transfer and use an appropriate transfer mechanism or safeguard where required. The exact mechanism depends on the destination, the recipient and the circumstances of the processing.
7. Retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to an enquiry, managing an engagement, maintaining appropriate business records and meeting legal, accounting or dispute-related requirements. Retention periods can vary because the relevant purpose and legal obligations vary by record type.
When information is no longer required for a legitimate purpose, it should be deleted, anonymised or otherwise handled in accordance with applicable data protection requirements.
8. Your data protection rights
Under UK data protection law, individuals may have rights in relation to their personal information, including rights of access, rectification, erasure, restriction, objection and data portability in the circumstances provided by law. Where processing relies on consent, there is also a right to withdraw that consent for future processing.
Rights are not absolute in every situation. A request may be subject to legal conditions, exemptions or the need to verify identity. Privacy requests can be sent to [email protected]. Individuals also have the right to raise concerns with the UK Information Commissioner’s Office where applicable.
9. Cookies and similar technologies
The website may use strictly necessary technologies for core functions and privacy preference management. Optional analytics or marketing technologies are used only where an appropriate legal basis exists and, where required, after the user has made a valid choice. More detail about categories, purposes and consent controls is provided in the Cookie Policy.
10. Security
Campden Consulting takes reasonable organisational and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No method of processing can eliminate all risk, so users should avoid sending unnecessary sensitive information through general communications.
11. Changes to this policy
This policy may be updated where services, legal requirements or data handling practices change. The version published on this website is the version intended to apply to current website-related processing. Material changes should be reflected in the wording of this policy and, where required, in relevant notices or consent mechanisms.
12. Contact
Privacy questions or requests can be directed to Campden Consulting, London, Greater London. E-mail: [email protected]. Phone: +442074956381.